Shipping Policy
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Shipping
All items listed in the store will be custom-made for you, and we require 2 weeks to create any jewelry for you.
With the purchase of any item, we provide 100% free economy shipping service to all countries. The economy shipping and express shipping costs are $49 for all countries/regions. Please note that express shipping does not reduce processing time, and the processing time remains the same, only the delivery time is reduced to 5-7 days, while economy shipping takes 17-19 days to arrive.
Once the order is shipped, we will provide you with a tracking number. We fully insure the final purchase price of each item during transport until it reaches its destination and requires a signature upon delivery.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Difference between Express/Expedited Shipping and Economy/Standard Shipping:
Particulars |
Express Shipping |
Economy Shipping |
Price ( USD ) |
49 |
Free* |
Delivery Time |
5-7 Days* |
17-19 Days* |
Insurance |
Yes |
Yes |
Tracking Number |
Yes |
Yes |
Tracking History |
Yes |
No |
Signature |
Required |
Not required |
Carrier |
DHL / FedEx / UPS |
USPS / Postal |
Handling:
- we only ship your order once it has passed our thorough quality control. Loose moissanite diamonds are shipped immediately after passing inspection. All other jewelry and engagement rings will be shipped in one to three weeks, depending on the production schedule of the item(s).
- For shipping delays due to severe weather, email issues, computer malfunctions, or customs, AnuClub shall not be responsible as they are beyond our control.
- Please note that we do not ship to hotels or P.O. boxes.
- Customers or buyers are responsible for any customs or tax fees imposed by the local government, and AnuClub shall not be responsible for these charges, so please check the rates beforehand.